• OTG - Backpack

• 100% Waterproof
• Welded construction
• 600D Dual-coated tarpaulin (6000 TPU)
• Reflecting
• Stretchable outer and inner pockets.
• Dimensions: 11.5 lb total carry weight with insert and tools (5,2 kg)
• Full Kit dimensions: 27in × 14in × 9in
• Backpack Capacity: holds 35–45 L

*** ISO 9001:2015 Certified Manufacturing

*** ISO 9001:2015 Certified Manufacturing

OTG ProPack

100% Waterproof Welded construction 600D Oxford + PU coating + PE Reflecting Stretchable outer and inner pockets. Dimensions: 11.5 lb total carry weight with insert and tools (5,2 kg) ProPack Unfolded Size: 44 in × 13 3/4 in ProPack Folded as a Backpack 18 in × 13 3/4 in × 8 in Backpack Capacity: holds 35–45 L

Return & Refund Policy

We stand by the quality of our emergency kits and want you to feel confident in your purchase.

Defective or Damaged Items
If any part of your emergency bag or its contents arrives damaged or breaks with normal use, we offer a full replacement at no additional cost. Simply contact us within 30 days of delivery with photos and a description of the issue, and we’ll make it right by sending you a new product or part.

Important Return Condition
To qualify for a return or refund, all items must remain unopened and in their original packaging. If the sealed food, water, or medical supplies have been opened or tampered with, we unfortunately cannot accept a return due to safety and hygiene standards.

Change of Mind Returns
If you decide the kit isn’t right for you, you may return it within 14 days of delivery for a full refund (excluding original shipping). The product must be unused, unopened, and in the same condition you received it. Return shipping costs are the responsibility of the customer.

How to Start a Return
Email us at [your email] with your order number, reason for return, and any relevant photos. We’ll guide you through the process from there.

We’re committed to your safety, satisfaction, and peace of mind.

Shipping Policy

Our Commitment to Quality

At Off The Grid, we put people first. Every order represents trust, and we take that seriously. Our shipping dates give us the time and control needed to build products the right way - without cutting corners or rushing what matters.

This approach allows us to:

• Produce intentionally, not excessively

• Hold every product to strict quality standards

• Work with trusted carriers for reliable delivery

• Deliver gear we’re proud to put our name on

Quality isn’t an extra step. It’s the foundation of everything we do.

Pre-Order Shipping Information

• All orders placed during the “pre-sale” period are classified as, “pre-orders”. 

• Pre-orders will ship late May 2026.

Free Standard Shipping (U.S. Continental)

• Free standard shipping on all orders within the 48 contiguous United States.

• Estimated delivery time: 4–7 business days after shipment.

• Orders are fulfilled via trusted carriers (FedEx, UPS, or USPS), selected based on destination and package size.

Priority Shipping (Paid Option)

• Priority Shipping is available at checkout for an additional fee.

• Estimated delivery time: 2–3 business days after shipment.

• Pricing is calculated at checkout based on destination and carrier rates.

Overnight shipping may be offered on select orders depending on location and carrier availability.

Order Processing Time

• Pre-orders have a separate processing time, all pre-orders will ship late May 2026.

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once shipped, you will receive a confirmation email with tracking information.

Alaska & Hawaii

Flat-rate shipping applies:

• $35-50 per order (Depending on location within Hawaii and Alaska)

• Delivery times may vary due to carrier availability and distance.

• Free standard shipping does not apply to Alaska & Hawaii.

International Shipping

• At this time, we do not ship internationally.

• Orders placed with non-U.S. shipping addresses will be automatically canceled and refunded.

• For international orders see “Group & Organizational Orders”.

• We are actively exploring international logistics partners for future expansion.

• When international shipping becomes available, customers will be fully responsible for:

  • Customs duties

  • VAT or import taxes

  • Clearance delays

Group & Organizational Orders (MOQ Required)

• International shipping may be available for group, organizational, or bulk purchases that meet a minimum order quantity.

• These orders are handled separately from our online store and require coordination with a Mission Engagement Manager.

• Shipping availability, timelines, costs, customs duties, and import taxes will be reviewed and confirmed on a case-by-case basis.

Shipping Limitations

• Off-The-Grid Co. is not responsible for global delays caused by weather events, customs processes, incorrect address information provided at checkout, as well as, third-party manufacturers and carriers. 

You can find our full refund, cancellation and shipping policies in the footer of this website.